Allergy UK's Patient Charter

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Allergy UK has developed a Charter for people who live with allergic disease in collaboration with patients, parents, and leading clinical experts.

The Vision of the Patient Charter:

  • Achievement of a quality standard of care for everyone with allergy throughout the UK
  • Empowerment of patients with allergic conditions to understand and manage their condition with support from informed healthcare professionals.
  • Promotion of a better awareness and understanding of allergy so that people with allergic conditions are not discriminated against in any aspect of their daily lives.

Download Allergy UK’s Patient Charter

1. THE RIGHT TO A QUALITY STANDARD OF CARE

  • The Right to a healthcare system which recognises allergy as a chronic long-term condition and provides continuity of quality care for all allergic diseases.
  • The Right to equitable access to care and treatment regardless of where I live in the UK.
  • The Right to a healthcare professional who can recognise allergic disease and make a timely diagnosis.
  • The Right to a referral to specialist care for the best possible evidence-based treatment, if appropriate.
  • The Right to timely access to scientifically proven allergy testing and diagnosis of allergic disease.
  • The Right to be involved in decision-making for the choice of treatment and care, with a person-centred approach.
  • The Right to timely transitional care for children and young people as they move into adulthood.
  • The Right to holistic care and multi-disciplinary follow ups, as appropriate, that recognises the impact of allergic disease on mental health and well-being.

2. THE RIGHT TO ACCURATE INFORMATION AND EDUCATION

  • The Right to education and training on allergic disease management, including medical devices.
  • The Right to accessible education and information about all allergic conditions.
  • The Right to clear and accurate information about living with an allergic condition.
  • The Right to be informed about new treatments, condition management and quality of life impacts.

3. THE RIGHT TO EQUALITY IN SOCIETY

  • The Right to live without fear of discrimination, exclusion or prejudice.
  • The Right to an education system and childcare provision that is informed, trained in allergy awareness, and can manage the healthcare needs of pupils living with allergic conditions.
  • The Right to clear and accurate information needed to make safe food choices to confidently eat in or out of the home without the fear of allergic reaction.
  • The Right to travel with confidence knowing that the needs of those living with allergy will be catered for.
  • The Right to carry the medication needed to respond to allergic reactions at all times.
  • The Right to access emergency medicines at all times and in all places.
  • The Right to live in a society that understands the lifelong impact of allergic disease.
  • The Right to live in a society that takes allergy seriously.

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